Privacy Policy
Last updated: January 1, 2025
SellMyID.com ("we", "us", or "our") operates the SellMyID.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. Please read it carefully.
1. Information We Collect
We collect information you provide when registering an account (name, mobile number, city), posting a listing (title, description, images, price), or contacting us. We also collect usage data such as pages visited, searches performed, and device/browser information through standard web analytics.
2. How We Use Your Information
We use your information to operate and improve the platform, verify your identity via OTP on registration, send service-related notifications (e.g., listing approved, new message received), respond to support requests, and prevent fraud and abuse on the platform.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We share your information only with: (a) other users to the extent necessary for transactions (e.g., your name and city may be visible on your listings); (b) service providers who help us operate the platform (e.g., SMS gateway for OTP); (c) law enforcement when required by law.
4. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law or for fraud prevention purposes.
5. Cookies
We use essential cookies to keep you logged in (via secure HttpOnly session cookies) and analytics cookies to understand how users use the site. You can disable analytics cookies in your browser settings without affecting core functionality.
6. Security
We implement industry-standard security measures including HTTPS encryption, bcrypt password hashing, JWT-based authentication with short-lived access tokens, and rate limiting on authentication endpoints. However, no system is 100% secure and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can update your profile in account settings or contact us at [email protected] to request data deletion or export.
8. Children's Privacy
SellMyID.com is not intended for children under 18. We do not knowingly collect personal data from minors. If we discover we have collected data from a child under 18, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification. Continued use of the platform after changes take effect constitutes acceptance.
10. Contact
For privacy-related questions or requests, contact us at [email protected] or write to: SellMyID.com, Mumbai, Maharashtra, India.